Q1. Are you a manufacturer or Trade Company?
We are manufacturer specilizing in hair straighteners,hair cuelers and hair dryers for more than 10 years of experience, can provide OEM&ODM&Dropshipping Service to meet your various needs
Q2. How can I get the price?
-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). -If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q3. Are the Sample available or not and How about the lead time for sample?
Sample testing is avalible and can be ship within 3-5 working days after we finalize the project.
Q4. What kind of Customization you can offer?
Logo on the device&package, personalized package are available, we also support ODM, work together to set up a new mould with the unique design and function, thus you can have the best competition on your region
Q5. which kind of warranty you offer?
The warranty is 12 months, We support free replacement of defective products caused by manufacturing defects.
Q6. How does your factory control the quality?
We have professional QC team that strictly inspect each product in accordance with CE, FCC, RoHS, and other certification standards to ensure each unit can work very well.
Q7. What kind of package you can offer?
Usually, Gift package or color box, we also can customize the personalized package if you need it.
Q8. Which certificate you have?
CE, EMC, RoHS, FCC ,MSDS and other certificates are avaliable to Ensure that goods are exported smoothly and meet the Import standards in various countrie
Q9. What kind of Shipment methods you can offer?
1) By Express--Shipping time is the fastest, usual 5-7 days. you need to deal with custom clearance and pay taxes if there are
2) DDP Air to your Door-Step-- Shipping time is about 15-18 days (after sailed).
3) DDP Railway to your Dppr--Step-- Shipping time is about 30-40 days( after sailed)
4) DDP Truck to your Door-step-- Shipping time is about 35-40 days (after sailed)
5) DDP Sea to your Door-step-- Shipping time is about 50-60 days(after sailed)
Q10. What is the payment term?
For order without customization and ready to Ship, usually 100% payment once we finalise our order.
For order with customization, we support 30% deposit to process the production and 70% balance payment before Shipping.
Special cases are negotiable.